Privacy Policy | Hoopers VW

PRIVACY POLICY

Hoopers Volkswagen (“Hoopers”) respects your privacy and is committed to keeping your information confidential. For the purposes of this privacy policy, Hoopers Volkswagen is a trading name of, and hence represents, Hooper Motors (Pty) Ltd.

PERSONAL INFORMATION

In general, you can visit our website without having to divulge any personal information about yourself. However, when you fill in an online finance application form you will provide information about yourself for the purposes of performing credit checks and applying for vehicle finance with one of South Africa’s reputable financial institutions.

You may enquire on one of our vehicles and/or parts and/or request a service booking. We will then have limited personal contact information for the purposes of providing you with further information on the vehicle and/or parts you enquired upon and/or your service booking.

You may view or request your personal information that Hoopers has on record on written request to Hoopers.

USE OF INFORMATION

Personal information is used as is appropriate in the normal course of business to sell you a car, service your car and/or provide the vehicle finance you have requested.

Hoopers may retain any information for purposes of car or parts sales, service bookings or vehicle finance processing and administration, to monitor our site or to communicate directly with you.

SHARING OF INFORMATION

All personal information supplied to Hoopers or collected by Hoopers is kept strictly confidential.

Hoopers will only disclose or report personal information when required to do so by law or any regulatory authority, and to its employees or agents who require such information to carry out their duties.

SECURITY OF INFORMATION

Hoopers takes all reasonable steps to protect your personal information, including, where appropriate, the use of encryption technology.

Hoopers cannot however guarantee the security of any information you transmit to Hoopers electronically and you do so at your own risk.

ELECTRONIC COMMUNICATIONS AND RECORDS

By visiting this website or communicating with Hoopers by electronic means, you consent to receiving communications electronically and agree that all agreements, notices, disclosures and all other communications transmitted by electronic means satisfy any legal requirement, including but not limited to the requirement that such communication should be ‘in writing’.

CONTACT INFORMATION

If you have any questions or queries regarding the above, please contact Hoopers at:
Email: customercare@hoopers.co.za
Tel: +27 (0)87 358 9600

 
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