We understand that buying a car is a big decision. We also know that it is hard to decide who to trust and that buying a car online can seem very scary. For these reasons, we offer our customers a 14 Day Satisfaction Guarantee. This means that, if you are not entirely satisfied with your purchase, you can bring your car back to us and exchange it for another similar used car at no cost to you (other than the difference in price of course!). Should you be unable to find something suitable and would rather just return the car we will gladly accept but please understand that we do charge a handling fee to cover the costs of licencing, fuel and valet. Now for the fine print… Ok, its not so fine, but there are a few Ts & Cs. For this exchange or return to be fair on both of us, please ensure that you bring the car back to us within 14 days (including weekends) in the same condition that you received it and with no more than an additional 1,250km from the mileage you received on the car when you took delivery.